According to a new survey, Americans are opting for take-out and are dining in less.
A Presto Pulse of the Industry survey found that 25% of diners are more likely to use dine-in 46% of diners will opt for take out 22% are less likely to place drive-thru orders compared to a year ago. Those surveyed voiced their frustration with long wait times and inaccurate orders in drive-thrus.
70% want technologies like AI voice assistants, personalized menus, and smartphone apps to help.



